FAQ

Below you will find the answers to our most frequently asked questions at Sandqvist. If you still have questions please contact us.

Order

Order confirmation

Order tracking

I've changed my mind, can I cancel the order?

Shipping & Returns

Shipping

Returns

Exchanges

Claims & Warranty

How do I submit a claim?

What is your warranty policy?

What does the warranty cover?

Payment

What payment options do you offer?

Duties & Import taxes

Customer Service

Retail inquires

Marketing inquires

Head office

Press